Our History & Ethos
Realty are a property management company based in Manchester.
We have specialised exclusively in residential property management since the early 1980’s, during which time we have built considerable first-hand experience managing one of the most diverse portfolios in the country. We manage hundreds of developments across the regions today, containing a variety of apartments, houses and commercial premises, demised under a mixture of tenures.
We act as managing agent for a broad range of developers, freeholders and residents and we understand that every client has specific needs. We do not believe in a ‘one-size fits all’ approach, we are adaptive and take great care to ensure our service offering matches our customers’ requirements. We know how important clear and effective communication is and build meaningful and trusting professional relationships with our clients and customers.
We have built an exceptional reputation for providing an honest, friendly and professional service which is now recognised nationally by prominent awards. We have grown entirely organically to date, based upon customer recommendation and we regularly receive feedback from our clients and customers who tell us that Realty provide one the highest quality property management services available alongside excellent value for money.
Realty are ARMA-Q accredited members of the Association of Residential Managing Agents and our Property Managers are required to be qualified through the Institute of Residential Property Managers (“IRPM”). We are regulated RICS members and every client benefits from RICS ‘client money protection’ scheme, completely safeguarding any monies that we hold on your behalf up to a value of £5.3 Million. We offer independent redress through the Ombudsman Services: Property, and hold comprehensive levels of public liability and professional indemnity insurance.
As a national property management company, we operate industry-leading software and processes and to ensure high levels of efficiency and professionalism, and our internal structures, systems and procedures meet, and indeed exceed, all requirements of industry regulators, memberships, best practices and statutory obligations. This ensures a first rate service is delivered consistently alongside complete compliance with legislation and management codes, in turn offering comprehensive mitigation of our clients’ liabilities.